Specialist Courses - Nationally Recognised Qualifications - Customised Training and Consultancy

Accidental counsellor

This course is for Cerebral Palsy Alliance employees 

Who is this course for? 

This course is for employees in any client or customer facing role or working with families of clients and customers.
If this course is relevant to your role, please discuss with and get approval from your manager.

What content does the course cover?  

In this training session you will learn how to manage stressful situations, respond appropriately to people in distress and build personal resilience.
This includes:

  • Managing situations where you find yourself in a counselling role “by accident”
  • Recognising and managing strong emotions
  • Creating a safe and supportive environment
  • Using tools to have challenging conversations
  • Understanding the boundaries of an accidental counsellor
  • Strategies for self-care.

What other details do I need to know? 

Attendance type: Virtual
Duration: 3.5hrs
Times: Please select a course date below or if there are no dates please click Enquire 
Refreshments: Please bring your own lunch (as required) 
If you need to cancel: Cancellation guidelines

Where can I get more information?

Contact: The Training Alliance team
Email: training@cerebralpalsy.org.au
Phone: +61 2 9975 8715

Enquire Now